Corrective Services Benchmarking bulletin

Dec 21, 2017

Corrective Services Benchmarking bulletin – December 2017 (PDF version)

The benchmarking dispute was back in the Industrial Relations Commission on 19 December 2017 before Commissioner Newall. The PSA was represented by our solicitor and there were representatives from the NCDC, POVB, and COVB present. Extensive negotiations were facilitated by Commissioner Newall.

Since the last hearing on 30 November 2017 there have been continuing meetings between the PSA staff and delegates and Corrective Services (CSNSW).

As per the previous Benchmarking bulletin, the appointment process and ring-fencing were subject to Commissioner Newall’s recommendations.

The following matters were unresolved before yesterday’s hearing:

  • OSP issues including supervision and specialist programs
  • Cyclic rostering
  • COPP
  • Weekend staffing and responsibilities
  • Re-evaluation of the Senior Correctional Officer position
  • Case management allowance
  • Grandfathering of ‘L’ shift allowances at Berrima, Kirkconnell and Glen Innes. The Commissioner had asked for specific information about this shift allowance and delegates will contact members to discuss.

The PSA and Corrective Services have agreed to return to OSP and Case Management allowance in early 2018 as there was not enough time to address these matters. Discussions on the COPP are continuing this week.

The outcomes from 19 December were:

Cyclic Rostering: CSNSW has finally agreed with the PSA’s position that CSNSW cannot direct members when to take leave under Cyclic Rostering.

This means members will continue to apply for leave in the usual way if and when Cyclic Rostering is introduced. Members will not be told when they will take leave. The usual conditions about taking excess leave will still apply.

Weekend staffing and responsibilities: CSNSW will provide a list of post duties carried out by Assistant Superintendents at each individual centre to enable us to see what duties are being pushed down to SCO and other ranks. This will include urinalysis, charging of inmates and other matters that arise during COPP negotiations.

Re-evaluation of the Senior Correctional Officer position: CSNSW had re-evaluated the SCO position and the result was the same. CSNSW will provide the information used in the evaluation to the PSA. We will review this information and the AS post duties as in the previous point to assess to validity of the re-evaluation. This does not mean we will in the end be successful in having SCOs regraded but we will pursue the regrading until we are satisfied it was done properly.

Grandfathering of ‘L’ and ‘N’ shift allowances at Berrima, Kirkconnell and Glen Innes: CSNSW has agreed to this subject to further negotiation. The PSA has asked for the offer in writing and will discuss this with members once received.

Staff placement policy: The PSA will continue to monitor this to ensure it is applied equitably and fairly in benchmarked centres and centres yet to be benchmarked.

The dispute has been re-listed for 20 February 2017 and negotiations will continue between now and then.

As this is probably the final bulletin for the year, the PSA thanks all members, delegates, and branch executives for their help and efforts throughout 2017 and wishes everyone a happy festive season and New Year.

If you have any questions, please feed them back through your respective delegates.

POVB benchmarking bulletin

Dec 19, 2017

POVB benchmarking bulletin – December 2017 (PDF version)

We are currently waiting to get confirmation Berrima and St Hilliers Benchmarking numbers have been signed off.

In regards to Mannus Benchmarking, we have informed CSNSW we are not happy with the staffing numbers and more staff are required for safety, security and to meet the KPIs.

We are before the IRC on Tuesday, 19 December 2017 and information will be disseminated after that.

The POVB Executive advises centres that are in their first phase to not rush the process and try to get it finished before the Christmas period commences. Take the extension that was given by CSNSW and make sure your staffing figures and purposeful day is the best that it can be. Keeping in mind all centres need to make sure that in the documents there is a plan for meal breaks so staff can have a break from the inmates.


We met with CSNSW management on 5 December 2017 for the consultative process. Issues that were raised are as follows:

  • Inmates receiving medication packs for the month which is then becoming currency in the centre and there is no follow-up to see if the inmate is taking the medication. Some of this medication can be psych medication and if taken incorrectly can have negative effects on inmates.

Justice Health is responding to this issue.

  • Consultative – 4 October 2017 – Assault Committees for centres was raised.

CSNSW has drafted business rules in regards to this and once finalised they will be given to PSA for input.

  • Consultative – 4 October 2017 – Ability to see video footage prior to doing reports.

Waiting to have feedback from Peter Robinson and James Kouroulis.

  • RIT Policy – This has been raised over several meetings. The main concern is the policy for Court Locations – Amber Laurel. The issue has been moved from the Consultative process to the COPPS – Policy process. PSA/POVB feel that CSNSW is not prepared to hear our concerns and their reply back to us is that the previous Executive agreed to the new policy. The current POVB is working on putting this to the IRC.
  • PSA wrote to CSNSW requesting a day be allocated to present staff with awards.

CSNSW is in favour of this and will work on how it will be done around the state. Once we have more information it will be disseminated to members.

  • Firearms Training – It was raised members have not been recertified in items such as weapons and batons.

Mark Wilson stated training is demand-driven. Staff can ask for training locally and the training should be done by the local FTOs. If this cannot be facilitated it can then be raised to Steve Davis.

We also discussed training for Hospital Escorts and CSNSW stated they have completed a training package that will be put out to staff in the future.

My Performance should also assist in seeing who needs what training and centres can look at that to get training organised for the centre.

  • Amber Laurel/Surry Hills/Police Cells – ISP monitoring technology not working.

C. Osland informed us he had it verified that it was working.

Standing State for Amber Laurel was raised.

C. Osland stated Amber Laurel got extra staff for this purpose. Jason to liaise with Amber Laurel and confirm this.

Wagga CESU personal protection equipment.

C. Osland stated it was in and he was organising training for the equipment to be carried out. We requested, if possible, if this could this be done by Christmas.

Raised quarterly meetings with CESU union delegates – phone hook-up be approved.

M. Wilson had no issues with this.

Queanbeyan – only had laptops due to issues with the NBN rollout.

K. Bennet to follow up on this issue.

  • Cert 3 – Casuals being told they cannot start their assessments until after 11 months. POVB stated this puts them at a disadvantage as it is a prerequisite for permanency.

HR to confirm if this is correct. I am hearing that casuals now have access. Will confirm this.

  • Transfer lists – Various issues raised about the policy.

CSNSW stated the previous Executive approved the policy. CSNSW was informed the policy did not go out to membership. We are informed policies are fluid and when CSNSW wants to revise a policy there is no issue so we should have the same process afforded to us.

CSNSW HR will have discussions with Directors and in the New Year this issue will be addressed.

  • DTM – PSA/POVB raised the motion from November meeting that we only accept having two meetings a year, not one.

If there is no outcome to this issue it may have to go before the IRC in the New Year.

  • Bullying and harassment – PSA/POVB raised the People Matter Survey – still no real feedback from that. PSA/POVB believes the issue of bullying and harassment is high in most centres.

CSNSW would like to work with PSA and the POVB across all branches to address this issue. We are in agreement.

  • Sterile zones – CSNSW raised this and wanted feedback to see if our stance has changed.

The POVB Executive put out a bulletin stating any sterile zone check that needed to be conducted and the ground was uneven or unstable – it is not to be carried out by a POVB member for safety reasons. If a centre has done a risk assessment or fixed the risk then sterile zones can be checked by us. However, we made it clear that if a centre had uneven or unstable ground and the risk was still present we would not be doing the internal sterile zone check.

  • Kirkconnell vehicle – we raised that the vehicle that was lent to Bathurst should be returned to Kirkonell due to the remoteness of the centre.

Mr Farquhar will deal with this issue.

  • Members are being informed compassionate transfers are no longer available. Is this correct?

CSNSW stated compassionate transfers are still looked at on a case-by-case process.

  • HR issues – three by SCOs that would like to be placed elsewhere out of John Morony. Also one by a JM member who went to Mary Wade whilst waiting for placement to Berrima.

HR is waiting on Berrima’s numbers to be approved. Once that happens the JM officer will be offered a position.

HR is in the process of looking at placement of the 3 x SCOs.

  • Is it correct that CSNSW is trialling that CSNSW staff will assist in the charge room at Wyong?

CSNSW confirmed this is not correct.

  • HR issue – a member had applied and was successful in working in Community Corrections. To be successful in ongoing permanency in this role you must complete the course in the Academy. During this time, there is a probationary period. The member wished to return to his role as a Custodial Officer at his previous workplace prior to completing the course. He was informed he could not.

CSNSW HR is now in agreement he can. Members need to be aware that now if members wish to move over to Community Corrections you may be probationary but your position is not kept at the centre you worked in. You go as an ongoing role in Community Corrections and if unsuccessful during the probationary period you will be placed at a centre where there is a vacancy, not necessarily back in the centre you came from.

  • Boots – Members are having trouble getting authority to get boots as they may be over their $250 for the year. They then go and purchase their own boots and they are being told that unless they have a certificate stating they need to have their own boots they will be sent home. This is not happening in all centres.

S. Frey to look into this. Natalie Howes will raise this at the Uniform Committee meeting on Wednesday, 20 December 2017.

  • Casuals – POVB has raised on numerous occasions that we have concerns with how Casuals are being managed, such as not being allowed to take sick leave if on a T/E and if they do they then get taken off T/Es.

POVB will meet with John Buckley in the New Year to address our concerns.

  • Ivanhoe – Short staffed and it is becoming dangerous.

HR has put out an expression of interest for this location.

Christmas and New Year

The POVB Executive would like to wish you all a very Merry Christmas and New Year. We would like to thank the delegates for the work they have done throughout the year and their assistance since we have been elected.

I would like to take this opportunity to thank the members of the Executive for the work that they have done since being elected. It has felt like our feet have not touched the ground. Their support and work to do the best for the membership has been amazing. The same goes for PSA – David McCauley, Andrew Wright, Julie Bond, Evan Cole and support staff.

I hope that you all stay safe and your time with your families is filled with lots of love and good times.

Nicole Jess

Contact Details

Nicole Jess – Chairperson
0427 609 199

Jason Charlton – Vice Chairperson
0401 500 976

Thor Sutherland – Country Chairperson
0447 633 476

Natalie Howes – Secretary
0407 011 441

Darren King – Assistant Secretary
0407 935 039

POVB – Custodial Operational Policies and Procedures Manual

Dec 15, 2017

POVB – Custodial Operational Policies and Procedures Manual – December 2017 (PDF version)

CSNSW has asked that clarification be given to members in regards to the last bulletin on this matter.

CSNSW is concerned members may think there was a directive to only work under the Operational Procedures Manual. This is not the case.

POVB/PSA has consulted on majority of the policies. We will work under both the COPPS and the OPM. COPPS for the policies that we have consulted on, which will be made clear on the intranet, and the OPM for policies that have not been consulted on, which will be clear on the intranet.

Please contact a member of the POVB State Executive if further clarification is required.

Contact Details:

Nicole Jess – Chairperson
0427 609 199

Jason Charlton – Vice Chairperson
0401 500 976

Thor Sutherland – Country Chairperson
0447 633 476

Natalie Howes – Secretary
0407 011 441

Darren King – Assistant Secretary
0407 935 039

David McCauley – POVB Industrial Officer
0419 022 767

Corrective Services – Custodial Operational Policy and Procedures

Dec 13, 2017

Corrective Services – Custodial Operational Policy and Procedures – December 2017 (PDF version)

As members are aware, there has been extensive consultation with CSNSW in regards to the Operational Procedures Manual being changed/revised to the Custodial Operational Policy and Procedures (COPPS).

The COPPS will become live on Saturday 16 December, 2017. Not all policies have been completed through the consultation process. This means we will work under the OPM.

Attached HERE is a document that tables the issues that we have raised through the consultation process and the responses by CSNSW.

We have been informed the policies are fluid documents that can be changed if further issues arise once they have been made live. Staff/members will be given the opportunity to give feedback to an email. If you could include Jason Charlton and myself on in any feedback, that would be appreciated.

Contact Details

Nicole Jess – Chairperson
0427 609 199

Jason Charlton – Vice Chairperson
0401 500 976

Thor Sutherland – Country Chairperson
0447 633 476

Natalie Howes – Secretary
0407 011 441

Darren King – Assistant Secretary
0407 935 039

Corrective Services benchmarking bulletin

Dec 5, 2017

Corrective Services benchmarking bulletin – December 2017 (PDF version)

The benchmarking dispute was back in the Industrial Relations Commission on 30 November 2017 before Commissioner Newall. The PSA was represented by its solicitor and there were representatives from the NCDC, POVB, COVB and SEAG present. There were extensive negotiations facilitated by Commissioner Newall.

Between the last hearing on 17 November and 30 November 2017, there were several meetings between PSA staff, delegates and Corrective Services. There was some agreement and some issues remained unresolved.

Corrective Services has agreed that initially only Assistant Superintendents (AS) will be able to apply for vacant Senior Assistant Superintendent (SAS) positions once all current SAS have been appointed. Corrective Services had previously argued that it should be open to anyone to apply for these positions which clearly disadvantaged AS members who were having their positions abolished. The PSA also argues POVB members should not be disadvantaged by having any vacancies open for anyone to apply.

The Commissioner acknowledged the PSA’s joint branches’ position that each centre should be ring-fenced with only employees at that centre able to apply for vacancies at that centre. This is based on previously benchmarked centres being treated this way. However, Corrective Services attempted to change the procedure more than halfway through. Despite our arguments, Commissioner Newall recommended* these centres should be ring-fenced:

  • Grafton and Glen Innes
  • Emu Plains and Dillwynia
  • The Long Bay complex as a whole
  • Tamworth and St Heliers.

Corrective Services is proceeding based on the Commission’s recommendation and the branches will closely monitor its actions.

Commissioner Newall did not recommend the OMMPCC should be ring-fenced with any other centre.

Commissioner Newall required that expressions of interest for voluntary redundancies at the Long Bay complex should be re-opened given his recommendation about the ring-fencing of the complex. Corrective Services agreed to this and the EOI will be open from Monday, 4 December until Monday, 11 December 2017. Members who express interest in a VR are not obligated to accept a VR if one is offered.

Corrective Services advised that those SAS and AS who applied for benchmarked positions at Silverwater were successful.

The following matters have not yet been resolved or been subject to a recommendation from Commissioner Newall:

  • OSP issues including supervision and specialist programs
  • Cyclic rostering
  • COPP
  • Weekend staffing and responsibilities
  • Re-evaluation of the Senior Correctional Officer position
  • Case management allowance
  • Grandfathering of ‘L’ shift allowances at Berrima, Kirkconnell and Glen Innes. The Commissioner has asked for specific information about this shift allowance and delegates will contact members to discuss.

The dispute has been listed for a report back on Tuesday, 19 December 2017 and members will be updated soon after.

If you have any questions please feed them back through your respective delegates.

*A previous bulletin incorrectly said these were directions

Corrective Services Remembrance Day

Nov 24, 2017

Corrective Services Remembrance Day – November 2017 (PDF version)

Today, Friday 24 November, we reflect, as we do each year, on the sad loss of colleagues in Corrective Services who have tragically fallen while serving the community.

The day is therefore a reminder that Correctional Officers and supporting staff are employed in one of the most difficult and dangerous workplaces in the community.

Every Correctional Officer should be able to go to work each day and know that they will return to their families and loved ones safely.

Sadly, in this line of work, that’s never a guarantee.

No other workplace requires the riot squad to be on stand-by when a smoking ban is introduced.

No other workplace requires such stringent safety procedures.

Many of the inmates that Correctional Officers and staff supervise have nothing left to lose and all too often officers are required to deal with unpredictable and dangerous situations.

This underscores the importance of proper staff to inmate ratios and the need for improved workers compensation provisions to protect these officers and their families.

The world that exists behind the walls of Correctional facilities might seem intriguing to some members of the community.

The fact is these officers place their lives on the line every day in service to the public.

Stewart Little
PSA General Secretary


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