Ausgrid Joint notice to members – 19 February 2018

Feb 19, 2018

We urge all union members to attend depot meetings being held across Ausgrid next week to discuss your EBA. This is your chance to have your say directly to management and to ensure your voice is heard by your unions.

Read the full combined union update HERE.

ChildStory: Report to members on PSA meeting with FACS Secretary

Feb 19, 2018

ChildStory – Report to members on PSA meeting with FACS Secretary – February 2018 (PDF version)


PSA Officials and Community Services delegates met with FACS Secretary Michael Coutts-Trotter on 14 February 2018.

The PSA again detailed the enormous difficulties Community Services staff are experiencing on a daily basis as a result of the Executive’s inconceivable decision to go live last November with ChildStory, a system that was clearly not ready. Unfortunately and frustratingly, the FACS Executive is still resistant to acknowledge the seriousness of the problems. The PSA will not back off until there is full acknowledgement of the problems and this mess is fixed.

We particularly emphasised that ChildStory has done nothing to increase the safety of children in NSW or free up child protection workers. On the contrary, ChildStory is contributing to a crisis in child protection because of multiple issues including:

  • Design failures that are impacting on casework practice;
  • Dramatically increasing the administrative workload for caseworkers;
  • Failed data migration including innumerable missing records, corrupted assessment records (SAS2s); “substantiated” reports now appearing as “unsubstantiated” (J&Ds) and vice versa (too many more examples to list);
  • Failure to address the needs of units such as the Information and Exchange, Interstate Liaison, Brighter Futures Assessment Unit, CFDUs, CWUs and Adolescent Teams.

We tabled the results of the recent PSA’s member survey conducted on ChildStory. At short notice 636 members completed our survey and key findings include:

  • 94.63 per cent of respondents did not think ChildStory was user friendly/intuitive;
  • 77.06 per cent of respondents are spending significantly more time at their computers;
  • 97.32 per cent of respondents did not think the ChildStory training provided by FACS enable them to do their work;
  • 96.85 per cent of respondents did not think they had enough on site support;
  • 76.54 per cent of respondents reported ChildStory had a negative impact on their physical and/or mental health; and
  • 96.36 per cent of respondents believed they could not do their work without having access to KIDS.

Despite all of the evidence presented by the PSA, the Secretary flat out denied Child Story is a “catastrophe”.

He did however state that he “owns” the decision to go live in November 2017 and “it was a judgement call”. Ultimately, the decision to go live sits with Minister Goward.

We stressed that the system has to be redesigned as a priority as well as the need to re-migrate records from KIDS. In response, the Secretary advised of the following actions proposed by FACS:

  • A plan to remediate ChildStory problems which will be shared with the PSA;
  • Significant resources will be allocated to support this plan;
  • Increased support and training across Community Services;
  • A Health and Safety risk assessment will be undertaken (as required under WHS legislation);
  • KIDS will not be turned off until there is complete confidence in ChildStory; and
  • Acknowledgment that ChildStory is adversely impacting on productivity

We were categorically assured resources to fix ChildStory are from re-prioritising the ICT budget and that funds will not be diverted from the Child Protection budget.

Assistant General Secretary Troy Wright advised the Secretary that our support for this plan is conditional on data migration problems and design flaws being fixed as a priority so that all child protection workers (such as Caseworkers, MCWs, Admin Support) can actually do their work.

The PSA will not be attending meetings for the sake of it unless the plan is a comprehensive response to address the fundamental problems with ChildStory.

The PSA raised the serious concern that the same pressures on frontline worker to achieve productivity targets needs to be addressed.  On the back of the ChildStory debacle, frontline staff and district can not be expected to perform as if it was business as usual. The Secretary agreed. We stressed that he needs to communicate this message directly to all staff.

The PSA also raised the issue of staff who are being performance managed as a consequence of not being able to do the same level of work since the implementation of ChildStory. The PSA stated this should cease immediately. The Secretary stated some staff need to be performance managed and he would not be reversing his position. However, he is prepared to look at matters on a case-by-case basis. Members who believe they are being unfairly performance managed because of or as a result of ChildStory should initially contact the Member Support Centre on 1300 772 679 and their matter will be referred to an industrial officer.

CPSU-NSW Enterprise Bargaining Survey 2018 – Let’s Get a Better Deal

Feb 16, 2018

CPSU-NSW Enterprise Bargaining Survey 2018 – Let’s get a better deal – February 2018 (PDF version)

Negotiations for a new enterprise agreement at Parklea Correctional Centre have kicked-off and we want to hear from you.

We’re currently finalising a log-of-claims and we’re asking members to complete survey to help us devise our bargaining strategy.

You can access the survey by clicking HERE.

Your feedback is greatly appreciated and will be handled in the strictest confidence.

For members and staff interested in learning more about bargaining, we will be on-site on Monday, 19 February from 11:30am and will forward meeting venue details as soon as we’ve confirmed them with GEO.

We will provide regular member updates and our Senior Industrial Officer, Thane Pearce, can be contacted via phone 1300 772 679 or email should you want to discuss bargaining or any workplace issue.

Not a member? Join HERE today!

United we Bargain, Divided we Beg!

PSA bulletin – Industrial Relations Commission relocation

Feb 16, 2018

PSA bulletin – Industrial Relations Commission relocation – February 2018 (PDF version)

The Government wants to move the Industrial Relations Commission (IRC) to Parramatta as some sort of “symbol”. All this symbolic move will do is make it harder for PSA members to get access to the IRC – and to industrial justice.

We run a lot of disputes for members who live and work outside of Sydney. These people often fly to Sydney to appear at the Commission. If the IRC was in Parramatta, these members will have catch an earlier flight and take two trains to Parramatta, potentially having to stay overnight. The same applies for NSW Government agency staff and management – an added cost to a Government that says it is fiscally sensible and doesn’t waste taxpayers’ money.

The PSA has lodged a dispute to keep the IRC located in central Sydney and after two days of hearings, the Government still hasn’t given us a concrete reason for the move.

The PSA doesn’t know of any employer group or union that supports the move and the Government hasn’t come up with any.

We’ve written to the Treasurer and the Attorney General asking for a meeting but only the Treasurer agreed to meet with us. We met the Treasurer on 15 February to discuss our concerns for PSA members working at the IRC and how the move will affect industrial relations in NSW. We can say the Treasurer listened to our position, but he didn’t say whether he agreed with the idea or not.

If you agree that this is a bad move and will restrict everyone’s access to the industrial relations umpire you can help by contacting the Premier, the Treasurer, the Attorney General and the leader of the National Party to let them know.

State in your email: “I believe plans by the NSW Government to move the Industrial Relations Commission to Parramatta will make it harder for people, particularly those from regional areas of the state, to have their cases heard. I believe the move has no support outside the Government and is actively opposed by unions and employer groups alike.”

You can also contact your local member and ask them to pass the message on – contact details are HERE.

NSW Crime Commission PSA members’ meeting

Feb 16, 2018

NSW Crime Commission PSA members’ meeting – February 2018 (PDF version)

TODAY – Wednesday 21 February




  • Report-back on PSA meeting with Office of Police
  • Work Overload Survey
  • International Women’s Day – 8 March 2018
  • International Women’s Day March – 10 March 2018
  • General business

Please send additional agenda items to PSA Organiser, Surabi Alauddin (, by COB 19 February 2018.

For more information contact the PSA on: 1300 772 679 or our website

United we bargain, divided we beg – A unionised workplace is a fairer one!

PSA members meeting Gosford State Office, SafeWork NSW, SIRA and Revenue NSW

Feb 16, 2018

PSA members meeting – Gosford State Office, SafeWork NSW, SIRA and Revenue NSW – February 2018 (PDF version)

Wednesday 21 February 2018


Meeting Room 3.3

This meeting is to look at current issues surrounding the ‘re-stack’, a survey will be shortly provided to members for your feedback prior to this meeting.

United we bargain, divided we beg.


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