FACS Corporate Services Transformation meeting notice

Feb 8, 2018

FACS Corporate Services Transformation meeting notice – February 2018 (PDF version)

A PSA members’ meeting has been arranged to provide an update on the Corporate Services Transformation Restructure Management Plans 1 and 2.

19 February 2018


Level 10, Boardroom 1

FACS Liverpool office

23-31 Moore Street, LIVERPOOL

The PSA Industrial Officer will be available from 1:00pm until 1.45pm prior to this meeting to respond to any individual members’ issues.

If any member is unable to attend and has an issue for the PSA or information for the meeting, please email the PSA Member Support Centre at FACSOrganising@psa.asn.au.

If you need to speak to an Organiser or Industrial Officer, call 1300 772 679.

FACS Commissioning non-Executive restructure

Jan 25, 2018

FACS Commissioning non-Executive restructure – January 2018 (PDF version)

The PSA met with the Deputy Secretary Commissioning and other FACS representatives on 16 January 2018 to receive an update on the current non-Executive assignment process.

The PSA forwarded to FACS the issues raised by PSA members with the union and at a members meeting on 21 November 2017. Click HERE to view those issues.

Your PSA representatives were able to secure a number of important concessions and provide the following information for members:

  • The number of contingent labour staff currently engaged within Commissioning – approximately 90
  • The percentage of staff who were matched to their first preference role – 88% of staff
  • The remaining vacancies within the Division – what is the process to be used post Phase 5. FACS have agreed once staff within the Mobility Pathway or MRO Program, have been considered for matching an internal round recruitment for remaining vacancies will occur for Commissioning staff prior to any external recruitment action.
  • This presents an opportunity for members who have been acting in roles to be able to seek a promotional position
  • FACS are aware of issues with SAP HR establishment and reporting lines. The Business Management team should be contacted in order to resolve issues around leave and other HR requests. It’s hoped that the issues will be resolved by the end of January
  • There has been no blanket decision regarding Higher Duties arrangements. Where there is a need these arrangements will continue.
  • Temporary staff who qualify under GSE Rules need to be converted to ongoing status.

Further information in relation to the process can be found HERE.

If members have any outstanding issues, contact the MSC on 1300 772 679 or email FACSOrganising@psa.asn.au.

United We Bargain, Divided we Beg. A unionised workplace is a fairer one!

Part 3: NSW Disability Workers Explain

Jan 17, 2018

When did you find out that the NSW Government planned to privatise all Public Disability Services, including your job as a Disability Support Worker?

FACS bulletin – restructure update – Corporate Services/Commissioning

Jan 16, 2018

FACS bulletin – restructure update – Corporate Services and Commissioning – January 2018 (PDF version)

The PSA thanks members for their input and patience now that the traditional Christmas shutdown has passed and members face 2018 with the knowledge the Department is in full restructure mode.

The PSA has received tremendous support and feedback from members affected by the current restructure in FACS Corporate Services (RMP 1 & 2) and the Commissioning Division.

Following workplace meetings, the PSA has compiled responses to each transformation proposal and is engaged in ongoing consultation.

The following consultation meetings have been scheduled between PSA delegates and FACS:

  • Commissioning Restructure
    16 January 2018
  • CST RMP 2
    18 January 2018
  • CST RMP 1
    20 February 2018
  • NDIS Mobility Pathway
    26 February 2018 (to be confirmed)

A more detailed bulletin will follow these meetings with specific advice on important issues raised by members.

Individual members have referred specific issues and have been contacted or can follow up their matter through FACS Organising.

Any additional concerns can be sent to FACSOrganising@psa.asn.au or contact the Member Support Centre on 1300 772 679 for referral to the Industrial Officer.

It is anticipated that further member meetings will be scheduled to enable face to face feedback on these important issues.

United we bargain, divided we beg. A unionised workplace is a fairer one!

FACS Executive – tone deaf to staff needs

Dec 21, 2017

FACS executive – tone deaf to staff needs – December 2017 (PDF version)

Members have heard rumours FACS was on the move to Sydney Olympic Park. However, when the PSA pursued the issue with Deputy Secretary John Hubby, we were told nothing could be said because the proposal was “commercial in confidence”.

This is not the first time the Coalition Government and senior bureaucrats have hidden behind commercial in confidence as an excuse to justify their reluctance to consult with the PSA and our members.

Now Deputy Secretary Hubby has put out an announcement that reads like a press release confirming FACS is indeed moving to Sydney Olympic Park and we’ve been told after the event there will be consultation with the PSA.

The way this matter has been handled to date is completely contrary to Clause 65.1 of the Crown Employees (Public Service Conditions of Employment) Award 2009 which requires that:

“There shall be effective means of consultation, as set out in the Consultative Arrangements Policy and Guidelines document, on matters of mutual interest and concern, both formal and informal, between management and the Association”.

We’re told that the FACS Executive had a look at staff residential postcodes before making the decision. Beyond this token step there was no absolutely no consultation with staff. There was no staff survey which would have informed the Executive about the impact of the relocation particularly for those with caring responsibilities including young children and ageing parents.

Sydney Olympic Park is a far from adequate site. Since the introduction of new timetables, there are fewer trains stopping at Lidcombe to change for the limited service to your new headquarters. Car parking is limited and expensive. It will also be a very stressful place to work if the Government proceeds with its plan to demolish the Olympic stadium and build a new one.

To add insult to injury the Executive wants to impose a so-called agile work environment which means hot desking to save money. They would not be pursing agile work if it was more expensive!

Your Departmental Executive is contracted to work for a Government that does not value public servants and their experience and corporate knowledge. Otherwise they would not be privatising everything that is not nailed down and you would not be treated in such a high-handed and inconsiderate way just before Christmas.

The PSA is seeking answers through a genuine and transparent consultation process which addresses critical factors such as the timeline, work, health and safety, office space and layout, flexible working, public transport, parking and recognition of caring responsibilities. We met with the Departmental officials today and outlined our position in clear and unambiguous terms. We’ve now secured an agreement for monthly meetings about the relocation commencing on 31 January 2018.

Should FACS fail to engage with the PSA and members we will exercise all available options through the Industrial Relations Commission to support you.

ChildStory is impacting our ability to keep children safe

Dec 20, 2017

ChildStory is impacting our ability to keep children safe – December 2017 (PDF version)

Following our most recent correspondence with the Secretary (found HERE), it is clear he is not listening to the concerns of members across the Department about the serious failings with ChildStory. There is a real disconnect between the Executive and reality our members are dealing with. FACS Secretary Michael Coutts-Trooter’s response to your concerns included:

“It has been very encouraging to see caseworkers take this in their stride


“Changes of this scale always have some small teething issues

They have their heads firmly planted in the sand. Whether you are a Caseworker, Manager, Customer Service Officer or Head Office staff, every member who uses ChildStory is impacted. ChildStory isn’t just a problematic system, it is a system preventing caseworkers from engaging in the primary role of KEEPING CHILDREN SAFE.

Department is sinking to new low in PR spin

Your PSA has been told by members that ChildStory senior managers have been cold-calling caseworkers and cherry-picking and taking out of context what they are telling them about this deeply flawed system. The Department then uses this information as testimonials about how well they are coping with ChildStory.

The Executive somehow thinks this is helping boost morale. What it is doing is adding to the already enormous stress felt by staff in trying to do their utmost to protect the vulnerable children and families they work with.

More support urgently needed

The Department must ensure more effective and capable support staff are available on the ground. They must be practitioners who understand both the Department and the system. Every office must be resourced with a dedicated support worker – with larger offices allocated more than one. All staff must be given full access to KIDS; and this must be continued until it is confirmed that all data has successfully migrated, staff are able to easily create records and easily find all migrated KIDS records.

The Secretary and the Minister must listen now

Many members will remember the debacle of 2012, when the Minister refused to admit to Caseworker vacancies which led to the Safe Hands campaign. Members have told your union they are ready to take action and revive our campaign. We won’t leave children at risk and we won’t stand for this obfuscation. Listen to us now.

The PSA is aware many members are under enormous stress due to their inability to access the information they require to keep children safe. Any member adversely affected should lodge a WHS hazard or incident report on 1800 FACS WHS (1800 322 794).



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