Tuesday, 5 December 2017

Housing Contact Centre PSA/HCC November consultation meeting

Housing Contact Centre PSA HCC November consultation meeting – December 2017 (PDF version) On 22 November 2017, PSA delegates and the PSA Housing industrial Officer met with Housing Contact Centre Management for our fourth quarterly Joint Consultative meeting for 2017. At this meeting we began by confirming four of the eight remaining previously grade 5/6 ‘Operations Leaders’, whose roles have been deleted due to the Cluster Operating Model (COM) restructure, were offered ‘Voluntary Redundancy or