General Training Courses

2017 Sydney Metro Schedule

Safer Together: Care and Resilience – Thursday 26 October
Role of the Delegate – Tuesday 31 October + Wednesday 1 November – THIS COURSE IS FULL
Dealing with workplace bullying – Friday 10 November
Safer Together: Care and Resilience – Thursday 16 November
Dealing with member issues – Friday 24 November
Dealing with restructures – Tuesday 28 November
Role of the Delegate – Tuesday 5 + Wednesday 6 December

2017 Regional Training


Training Application Form (link)


Role of the Delegate
This course discusses the role of the delegate and active members: what delegates do, delegate protections, organising skills, recruitment, working with issues, union values and involvement. Any member can learn from this course and is welcome to apply.

Dealing with member issues
This course is for delegates who want to develop their ability to assist members with individual workplace issues. The course will look at how deal with individual issues by using the problem solving framework, and by developing advocacy skills. (one day course)

Dealing with Bullying in the Workplace
Designed to assist members and delegates in dealing with bullying and harassment at work. (one day course)

Dealing with Restructures:
Government guidelines that inform the restructures process, how the PSA responds to restructures at the consultation and implementation stages, the role members and delegates can play, discussion around specific restructures and case studies. Fact sheets and other resources are provided to assist members in the workplace.

Achieving Workplace Flexibility:
This course will look at the benefits of workplace flexibility and what flexible work practices exist in the NSW public sector. It will examine what you can do to access and implement these flexible work practices, by providing negotiation and organising strategies.

Women in the Union:
Celebrate International Women’s Day in 2017 by learning about the important role women have and can play in building strong unions. Topics include history of women’s participation in the workforce, your rights and entitlements, union structures, assertiveness, EEO and anti-discrimination.

Prevention and Resilience:
This course provides information, strategies and resources to build personal resilience and enhance mental health awareness.
It also provides participants with strategies to identify and support a colleague/s with mental health issues and encourage them to seek professional help.

Public Speaking:
Speaking in public is something that all union activists will have to do at some stage. This course is designed to assist PSA delegates and activists to be more confident public speakers.



These courses are available at no charge to PSA/CPSU members.
Non-members wishing to attend our training will need to submit a membership application first.

All training courses are held at PSA House, 160 Clarence St, Sydney unless otherwise stated.
NB: Lunch is not provided. Tearoom facilities available (tea,coffee,fridge,microwave)

Special Needs
If you have a disability and/or special needs, please contact the PSA training staff at the time of your enrolment.

Special leave for Trade Union Training
Most state public sector members are entitled to paid Trade Union Training Leave. Your delegate/organiser will be able to provide the details.

contact by email:


Indigenous flag dot painting small