Service NSW: COVID-19 update

The PSA met with both the Service Centre Directors Regional and Metropolitan on 7 August 2020 to be provided with an update and to raise issues as to Service NSW operating procedures in response to the COVID-19 pandemic. Temperature checks The PSA is advocating that temperature checks should be in place across all Service NSW Centres and Contact Centres, not just for Driver Test applicants.…

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DPIE: CME review

Many PSA members are understandably anxious about the DPIE CME review currently being undertaken. The Department has provided a brief update on the proposed changes. The PSA has been informed that the Department is currently working with senior leaders to confirm resourcing, service delivery, and prioritisation of communication needs, as well as options for improving CME functions. The Department has also stated it is committed…

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Housing Contact Centre: WHS, Recruitment Practices and Night Shift

The PSA met with Housing Contact Centre (HCC) management on 15 July 2020 for the quarterly Joint Consultative Committee (JCC).  Do you know someone who is not a member?  You can support the work of the PSA and delegates to get better outcomes for everyone just by asking your colleagues to JOIN. Work Health and Safety Video & Teleconferencing The PSA raised the issue of…

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The Child Protection Delegate Awards are here again: get your nominations in NOW!

The PSA and your federal union the CPSU SPSF want to acknowledge the value and recognise the contribution of union delegates who are working to make child protection better for their colleagues and the children they protect across NSW and Australia.  We want to thank your delegates, who work so hard every year campaigning for well-resourced child protection services, and a safe and fair workplace…

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Variable Full-Time Roster Survey

As you may already know, the PSA and your delegates recently met with Assistant Commissioner Kyle Stewart to discuss issues in ROG. Further to our meeting, it was agreed that a Rosters Working Party would be created.  The Working Party would consist of PSA representatives and management where we would meet to discuss working collaboratively on improving rosters for Variable Full-Time staff. Now is this…

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