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Your union began consultation meetings with the Department on 4 July 2024 in relation to the restructures in Cyber Security, Partnerships, Projects and Insights (PPI), Procurement and Contact Centres and these will continue weekly for the foreseeable future. It is proposed that Disaster and Recovery be removed as a Directorate with the work moving into […]
During the height of COVID, Service NSW adopted the Department of Customer Service (DCS) Flexible Working Hours Agreement and has continued operating within that for the last few years. Service NSW is now consulting with PSA with a view to making the FWHA official for all Service NSW employees. For most of you, this is […]
The PSA has been briefed in relation to a program of change occurring across the next 12 months in Service NSW. Four proposed Restructure Management Plans (RMPs) have been announced with consultation closing on 19 July 2024. The four affected areas are: Risk, Strategy and Customer Support Service Delivery contact Centre Partnerships, Projects, and Insights […]
The PSA has received feedback from delegates and members raising questions about a review of the Service NSW Award. Currently your union is in the process of working to get your pay rise through as quickly as possible, facilitated by the Crown Employees Salaries Award. The PSA has lodged a dispute in the NSW Industrial […]
During recent visits to the northern region Service NSW Service Centres PSA Regional Organiser Ian Braithwaite spoke with members about Recreation Leave. Several questions on how to correctly apply for leave were raised during the visits. Always apply through SAP The PSA advises members that they need to apply for all forms of leave, including […]