Member Support Centre 1800 772 679

Changes announced for General Assistant staffing entitlement

Changes announced for General Assistant staffing entitlement

Schools have begun receiving information from the Department of Education (DoE) about staffing entitlement changes for General Assistants (GA).

Earlier this year, the DoE approached your union, and your elected delegates, to discuss a staffing entitlement review it was undertaking.

The long-held position of the Public Service Association (PSA) is that the GA Staffing Formula is inadequate for managing the workload and resourcing needs of schools. The union requested as part of the formal review, that the Department of Education consider a method that accounts for the complexity of the assets a GA must maintain rather than solely student numbers at a school.

An update on the changes were sent to schools last week. The changes will be implemented from 2026 and introduce a land-size loading for schools with fewer than 501 students. We welcome this improvement and the Departments recognition of the GA workload pressures by including land-size as a consideration. However, we acknowledge there is a genuine concern from members and delegates that these changes do not go far enough.

What are the pros?

  • An increase of 100 Full Time Equivalent GAs across the state
  • Positions are grandparented, so no current permanent GA will lose hours
  • A pool of additional GA hours accessible via the Executive Director

Delegate feedback taken on board

As part of consultation with the PSA on the proposed changes, PSA Delegates highlighted that the step between 501 to 1500 students was a substantial jump, resulting in the Department providing an additional step at more than 1000 student enrolments.

Your PSA will continue to pursue improvements

The PSA has written to the Department to raise that, while removing the disparity between primary and secondary settings and reducing the ‘golden child’ impacts are positive steps, the union would like to see a model for assessing the workload impacts from the increasingly complex assets GAs now maintain.

PSA Delegates have raised that staff numbers, the age and variation of assets, as well as land size all have a sizable impact on the demands of the role.

GAs working across multiple schools

We are concerned there may be unintended negative impacts for GAs working across multiple schools on part-time arrangements, even where a school’s entitlement is increased.

An example of this would be a GA working two days at School A and three at School B to make up Full Time Equivalent hours. School A entitlement increases, and the GA can no longer fill this role as they have three full days at School B.

The PSA has sought a commitment from the Department to work through individual cases such as this constructively to ensure there are no detrimental impacts to current staff.

Impacts on schools with reduced UMM budget

We have also asked that the Department look to identify and communicate with those schools who are impacted by a reduction in Urgent Minor Maintenance (UMM) funding as part of these changes, to advise available options to minimise any adverse impact to current GAs.

What’s next?

Importantly for members, there will be further opportunities and discussions regarding GA entitlements including the long overdue review of your Role Description and classification so that it better reflects the scope and complexity of the work.

Finally, thank you to PSA GA Delegates for your invaluable insights and passionate advocacy during this process.

Do you know someone who still needs to join the PSA? 

You can support the work of the PSA and delegates to get better outcomes for everyone just by asking your colleagues to JOIN the PSA.

Be part of the campaign to make positive change by encouraging others in your workplace to join.

Want to get in touch with the schools team?

Peta Noke Organiser

Amy Lennox Industrial Officer

Art Gallery of NSW budget off a cliff!

Art Gallery of NSW budget off a cliff!

Public Service Association of NSW (PSA) union officials and PSA Art Gallery of NSW (AGNSW) delegates attended a briefing by the AGNSW Director on Monday 11 August 2025 for an update on the budget position and a proposed restructure to reflect a reduction of funding from the NSW Government.

Details of the proposal were embargoed until 10:00am Tuesday 12 August 2025 to enable the NSWAG Executive briefing of staff.

Currently there are 382 current roles with 310 ongoing employees at the AGNSW. The draft change management plan SEE HERE anticipates that there will be a reduction of 51 ongoing non-Public Service Senior Executive (PSSE) roles. Also, according to AGNSW a significant number of roles will be impacted by this proposal due to a change in terms of their purpose, function or accountabilities. Additionally, there is a reduction of 1 PSSE role.

The PSA is alarmed with the number of proposed job cuts within this proposal and across the wider public sector including the current other proposal in the Cultural Institutions which is a proposal to reduce Create NSW staffing by over 25 per cent.

Next Steps

PSA AGNSW delegates will be meeting on Wednesday 13 August 2025 to consider this proposal and guide a PSA alternative submission to ameliorate the proposed impact on PSA members jobs. A PSA members meeting will be convened over the next seven days to consider members’ concerns and feedback. A separate bulletin with meeting details will follow shortly.

The proposed Consultation timeline SEE HERE runs from 12 August until 2 September 2025. The PSA proposes to lodge a submission to address members’ concerns in relation to the current proposal. Members are invited to forward your concerns and/or feedback to or 1800 772 679 by close of business 29 August 2025. Please quote Case ID C10008930.

Your Delegates

James Ricupito

Sharne Fielder

Nik Rieth

Owen Lewis

Emma Hayma

Daniel Kilp

William Newell

PSA Staff

Claudia Bianchi PSA Organiser

Greg Shaw PSA Senior Industrial Officer

Survey for members in the Reconstruction Authority

Survey for members in the Reconstruction Authority

Thank you to everyone who attended the member meeting to introduce the new Vocational Group Delegates and discuss the issues around suspension of flex, work-related stress and office locations

We have developed a short survey for members to share their views and experiences.

The PSA encourages all members to take part. This is your chance to have your voice heard and help shape the work we do on your behalf.

By filling out the survey, you will give the PSA and your Delegates:

  • A clear understanding of members’ priorities and concerns
  • Evidence to support discussions with management
  • The ability to better represent your interests in the workplace.

You can fill out the survey at www.surveymonkey.com/r/ReconAuthSurvey

It only takes a few minutes to complete. It will be open for two weeks, closing at close of business on 26 August 2025.

Your input matters – together, we can make a difference.

Contacts 

Shane Howes Industrial Officer

 

 

PSA meeting: Department of Education Support Staff at Eveleigh

PSA meeting: Department of Education Support Staff at Eveleigh

Your PSA Representatives and Delegates warmly invite all PSA Education Support Staff members at 8 Central Avenue, Eveleigh to attend an in-person member meeting scheduled for Wednesday, 20 August 2025. We recognise that many members work within different areas, and therefore we have taken steps to ensure full participation by providing a Microsoft Teams link for your attendance.

This meeting will provide a crucial platform to collectively discuss, share, and raise concerns that are important to our membership. Your participation is vital to ensuring that all voices are heard and that we can effectively represent your interests.

Details

Date: Wednesday 20 August 2025
Time: 12:00pm to 1:00pm
Location: 8 Central Ave, Eveleigh – 08.08 Tasman VC

Teams Link: Join meeting here
Meeting ID: 450 883 063 282 7
Passcode: Ad3D3Xi3

Your participation is essential

We strongly encourage all PSA members to take part in this important meeting. Your insights, experiences, and perspectives are invaluable to our collective efforts in representing member interests effectively. We genuinely want to hear from you about what is happening within your specific areas and how these changes are affecting you and your colleagues.

Whether you attend in person or join us via Teams, your contribution will help shape our advocacy efforts and ensure that member concerns are represented in ongoing discussions with management. This is your opportunity to have your voice heard on issues that directly impact your working life.

Independent Pricing and Regulatory Tribunal feedback reminder

Independent Pricing and Regulatory Tribunal feedback reminder

Thank you for joining us on the 7 August 2025 and for sharing your feedback in relation to the proposed Flexible Working and Workplace Adjustments within the Independent Pricing and Regulatory Tribunal.

The PSA would like to also remind members that if they haven’t yet submitted feedback and would like to that there is still time.

If you have already provided feedback directly to the department, we’d appreciate sharing a copy with the PSA to ensure your voice is represented in our response.

Please submit and share your feedback by contacting:

We need your feedback by close of business Wednesday 20 August 2025 to allow the PSA sufficient time to compile and most importantly de-identify comments as consultation with IPART closes Wednesday 27 August 2025.

Contacts

PSA Staff

Xanthe Thomson Industrial Officer

Mel Ciraolo Organiser

Meetings to discuss Department of Primary Industries and Regional Development job cuts

Meetings to discuss Department of Primary Industries and Regional Development job cuts

Your union, the Public Service Association of NSW (PSA), will be visiting the following sites to discuss the Draft Change Management Plans as announced by the Department on 31 July 2025.

The PSA needs feedback from effected members so that we can best represent your interests.

Please prioritise attendance and join us.

The details for the four meetings are below.

Wednesday 13 August

Londonderry
WB Clarke Geoscience Centre
10:00am-11:00am

Menangle
Elizabeth Macarthur Agricultural Institute
Block4.16
1:30pm- 2:30pm

Thursday 14 August

Newington
6 Avenue of Americas
Level 2 Boardroom
12:00pm-1:00pm

The Rocks
66 Harrington Street
L03.04
12:00pm-1:00pm

Contacts

Shane Howes Industrial Officer

Graydon Plumridge Organiser

Destination NSW meeting notice

Destination NSW meeting notice

Join your PSA Organiser and Delegate for a members’ meeting to discuss how your union can best support your workplace.

This is an opportunity for members and non-members to meet with your PSA Organsier and Delegates to learn about the role of the PSA in your workplace and discuss any issues.

Members are encouraged to send any agenda items that they would like discussed to  

If you know any non-members who would like to learn more about your union, please invite them to attend.

Details

Date 14 August 2025
Time 12:00pm-1:00pm

Locatio: Teams
Join the meeting here
Meeting ID 448 169 984 525 5
Passcode Tn3nD6rk

Contacts               

Megan Bridge Delegate

Claudia Bianchi Organiser

Greg Shaw Senior Industrial Officer

The PSA NSW has 125 years of proud history, and you stand on the shoulders of more than 40,000 members who know we are stronger together.

Did you know your union also offers you:

  • Free emergency ambulance cover
  • Free Journey Insurance
  • Substantial shopping discounts
  • Legal services and many other benefits

Click here to see some of our member benefits                                   

PSA raises dispute: Homes NSW Lismore concierge model

PSA raises dispute: Homes NSW Lismore concierge model

The bi-monthly Joint Consultative Committee meeting (JCC) was held on 16 June 2025 for Homes NSW Northern District (Northern NSW, Central Coast and Hunter area) and attended by the Public Service Association (PSA), your elected delegates and Homes NSW leadership. The JCC is as an important platform for discussions on various matters affecting our members in this district.

During this meeting it was confirmed that Lismore Homes NSW had been directed to work a roster requiring two staff to greet clients from the concierge desk. Safety and staffing concerns were raised by the PSA, with a request for further consultation due to the lack of meaningful engagement during the implementation phase and changes to security arrangements since the site opened. Further details about these discussions can be found in the JCC minutes.

JCC Minutes

Following the JCC the PSA notified Executive District Director (EDD) Tara Vella of a dispute over the use of the concierge model at Lismore Department of Communities and Justice: Homes NSW and Community Services co-located site.

Considering the attack on the Workers Compensation act the PSA are fighting to make sure our members are not exposed to increased psychosocial risks in their work environment that could be avoided. Our members have also raised similar concerns with the concierge model in the proposed design of the Tuggarah Homes NSW Office.

PSA dispute concerns:

Lack of meaningful consultation during 2024 including not being provided WHS reports of incidents at sites with a concierge as requested.

  • Increased pressure on workload due to staff’s inability to complete their day to day work while at the concierge.
  • Removal of second security guard without updated Safe Work Practices.
  • Staff directed to work at concierge without training outlined in the Safe Work Practices, or provided with safety briefings or alerts.
  • Request for updated WHS risk assessment that would include WHS incident reports since Lismore opened.

Delegates and Industrial Staff met with EDD Tara Vella and raised these concerns, with DCJ Homes provided a written response afterwards:

  • Acknowledged concerns and committed to improvements.
  • Only inducted staff will be rostered to concierge desk.
  • Revised roster to ensure equitable shift distribution.
  • No reported incidents at Campbelltown office in past 6 months.
  • Infrastructure and Assets to confirm frosted glass removal timeline.

After a meeting with our members the PSA submitted a further response.

  • Workload impact: Staff unable to meet key performance indicators (KPIs) while on concierge duty as day-to-day tasks are unable to be completed. There are significant vacancies in this region.
  • Security arrangements: different arrangements for other centres with a concierge. PSA have requested details.
  • Policy clarity: Request for standard model/policy across Homes NSW. Are other sites that are similar in size expected to have two staff working the concierge?
  • Cost efficiency: Suggestion to redirect security costs to staffing because a fulltime security guard may not be needed if workers are not directed to work at the concierge.
  • Mt Druitt precedent: Concierge desk removed due to safety concerns and request for further details.
  • Roster issues: PSA delegate still sole staff member rostered daily.
  • Incident reporting: WHS hazards reported in Lismore and Tweed Heads Homes NSW but not Campbelltown, why is this different? Have Homes NSW taken into consideration the impact that the floods and housing shortage has had on the local demographic.
  • Request for WHS reports: For Campbelltown and Lismore since site opened.
  • Safety precedent: Reference to Federal WHS breach at Centrelink.
  • Provide the research that states the model decreases client escalation that the design guide is based on.

A meeting had been planned for the 18 July 2025 however this was vacated for Homes NSW to provide the further details requested. Any Homes NSW members that would like to provide feedback about the concierge model contact Regional Organiser Rebecca Reilly 

Reminder invitation to Trustee and Guardian PSA members meeting

Reminder invitation to Trustee and Guardian PSA members meeting

This is a reminder invitation to the Statewide Trustee & Guardian Member Meeting hosted by your PSA Organiser, Alex Sala, and Industrial Officer, Monika Wunderlin, to be held on Wednesday, 13August 2025, from 12:45pm to 1:30pm.

This meeting will serve as a valuable opportunity to discuss any workplace issues or concerns and to strengthen our collective voice. Additionally, we will be gathering agenda items for the upcoming Joint Consultative Committee (JCC) meeting. The JCC, which is held quarterly, involves representatives from your union (including industrial staff and workplace delegates) and the NSW Trustee & Guardian Executive team, chaired by Brian Woods.

We encourage you to attend and take full advantage of this opportunity to connect and share your perspectives.

Open Discussion:

This meeting is designed to provide a platform for you to raise any workplace issues or concerns with the union. Your input is crucial, and we are committed to ensuring that every voice is heard. We will also be presenting our union’s recent successes in securing workload improvements in other agencies, with a focus on exploring how similar progress can be achieved in your workplace.

Meeting details:

Date Wednesday 13 August 2025

Time 12:45pm-1.30pm

MS teams details:

Join the meeting now

Meeting ID: 432 403 178 261 6

Passcode: Yz2Qn3d5

Contacts:

Alex Sala Organiser

Monika Wunderlin Industrial Officer

TfNSW agrees with PSA’s request to issue Early Exit EOI for TSSMs

TfNSW agrees with PSA’s request to issue Early Exit EOI for TSSMs

In yesterday’s “Sub-Group on Change” meeting, which is the forum for all Unions in Transport for NSW (TfNSW) to discuss the proposed changes, TfNSW agreed with the PSA’s request to put out an Expression of Interest (EOI) to all Transport Senior Service Managers (TSSMs), regardless of their branch or division, before starting any detailed design. This allows TfNSW to understand how much can be saved from those wishing to take up this “early exit”, and logically limit the number of forced cuts to Award staff.

TfNSW had originally planned to run this process branch by branch, meaning that they would be proposing to cut positions that may not need to be cut depending on the number of TSSMs who do want to exit. The PSA understands there are approximately 2300 TSSMs across TfNSW.

The EOI would simply allow TfNSW to understand what savings could be found from those TSSMs that would like to exit TfNSW, before starting consultation on branch design. This significantly minimises the potential adverse effect on Award employees, while allowing TSSMs who want to take advantage of an early exit to do so.

The PSA understands that information on this process was due to be distributed today, however unfortunately another Union is opposed to this measure to reduce Award cuts for reasons that were not communicated in the above forum, or communicated to us since.

The PSA expects that information on this EOI process will be distributed early next week, and we encourage TSSM members to view the information sent out by TfNSW when they do so.

Transport confirms that further reduction in TSSE numbers would reduce the number of forced cuts required – but isn’t doing anything about it

In the “Sub-Group on Change” meeting, TfNSW confirmed that the $279 million in internal labour savings they are seeking could include reductions in Transport Senior Services Executives (TSSEs), as well as the proposed cuts of 950 TSSM and Award roles. This is a change to what the Unions understood last week. This confirms that instead of cutting Award staff, TfNSW could further review the number of TSSEs they have and implement further reductions in Senior Executives to achieve these savings.

The fact is there are still over 1000 Senior Executives in Transport, which is more than Health, Education and Justice combined. If the NSW Government wants to find inefficiencies and savings, they need to explain why they believe that TfNSW needs 25% of the total number of Senior Executives across the Government Sector, and why they are cutting workers’ positions before adequately reviewing and reducing the size of Senior Executives across Transport.

The PSA will be distributing a letter next week that members may wish to send to their local Member of Parliament, asking why the NSW Government is happy to cut workers and continue the protection racket for Senior Executives.

Further PSA member meeting next week

The PSA will be holding a further member meeting on Wednesday next week for all members to discuss the above and gather any questions members may have about the process so far. Please see details of the member meeting below:

Contacts

DCCEEW – Water and Natural Resources Access Regulator

DCCEEW – Water and Natural Resources Access Regulator

Your PSA Organiser Michael Parsons will be visiting Department of Climate Change, Energy, the Environment and Water (DCCEEW) – Water and Natural Resources Access Regulator (NRAR) at 4 Parramatta Square (4PSQ). Michael will be available for all members and any interested non-members who would like to know more about our union.

Bring a non-member.

With recent changes and realignments in DCCEEW, now is a good time to bring a non-member along to see the benefits of union membership.

Meeting Details:

Date:                 Tuesday 12 August 2025

Time:                12:00pm-1:30pm

Where:             Level 17 Lunchroom, 4PSQ

Contact:

PSA Staff

Michael Parsons Organiser

CPSU NSW Aruma enterprise bargaining update

CPSU NSW Aruma enterprise bargaining update

Enterprise Bargaining in Aruma continues, with the last meeting being held on Wednesday 23 July 2025.

At that meeting, Aruma management was pushing to either put the draft Enterprise Agreement (EA) out to employees for a vote, or seek the assistance of the Fair Work Commission (FWC) to progress bargaining.

At the previous bargaining meeting, Aruma flagged two proposals adjusting Sleepovers and Shift penalties downwards, but with an above SCHaDS Award component.

Several times the Community and Public Sector Union (NSW Branch) (CPSU NSW) requested Aruma to provide information in writing on these without prejudice offers to the bargaining representatives so that CPSU NSW knows exactly what is being proposed that would enable consultation with our members.

Aruma has instead confirmed that those proposals are now off the table. It is a race to the bottom over three years to the SCHaDS Award.

Aruma continues to cry poor when it comes to improving your wages and conditions

With Aruma’s budget issues continuing, it was proposed existing staff would be grand-parented and future staff would revert to the bare basics of the SCHaDS Award when commencing work.

In consultation with members, it was made clear to CPSU NSW that our membership would not countenance the sell-out of the next generation of disability sector workers.

After all, for the better part of five years, due to grand-parenting arrangements, CPSU NSW members have been on a wage freeze thanks to the sale provisions of then NSW Liberal Government privatisation agenda.

We know better than anyone else of the unintended consequences of short-term grand parenting of wages and conditions in the long term.

It seems now that, Aruma management expect CPSU NSW members who are Disability Support Workers (DSWs) to accept further cuts to their take home pays. We’ve heard of potential $1000 cuts to take home pays from DSWs on the bargaining team.

Of course, depending on your roster, potential cuts to your wages may vary. It will be the Managers Supported Living (MSLs) who become the bad guys as Aruma rolls out these cuts to their workforce. MSLs will become the face of the failures of Aruma’s executive leadership to successfully navigate the NDIS funding model.

Aruma seem to forget that it is CPSU NSW members like you who are the income generating lifeblood for the company. Yet, all management seems to be able to propose is to reduce your income further during a cost-of-living crisis.

Unable to get off the enterprise bargaining merry-go-round

Aruma management bargaining reps are now making noises about the prolonged length of time bargaining has been taking. The management line: while the present HWNS EA 2013 is in force, Aruma’s budget continues to bleed out.

As previously reported, (previous bulletin) it seemed that Aruma management used their self-imposed 5-month hiatus over the Christmas/New Years period to cobble together a completely new draft agreement (version 7) for the first bargaining meeting in April 2025.

Aruma proposes that all above award payments be reduced to SCHaDS Award levels over the three-year life of the new EA.

CPSU NSW responded by reminding Aruma that between November 2024 and April 2025, excluding the holidays, our bargaining reps were ready, willing, and available to resume bargaining. Coupled with the delay in Aruma supplying requested information from time to time, CPSU NSW disagrees that we are responsible for any delay in reaching a new EA.

Seeking support of the Fair Work Commission

Aruma management now seem to prefer to have the Fair Work Commission (FWC) assist in bargaining.

CPSU NSW has never opposed the assistance of the FWC or any other independent arbiter to help resolve a stalemate, dispute, or other industrial issue.

Putting the draft EA out to vote

The Fair Work Act requires an employer to undertake several administrative responsibilities prior to circulating a draft EA for a vote.

CPSU NSW has asked about some of the components (e.g. a table that spells out changes to conditions of employment) and how ready Aruma are to circulate that required information.

Aruma advised that it did have some material but there was still considerable work to be done to ensure that compliance with the Fair Work Act could be achieved.

Considering the above, the CPSU NSW does not support putting the Agreement out to vote at this stage.

Frontline workers pay and conditions are the source of Aruma’s budget problems

An unfounded accusation that DSWs/MSLs are responsible for Aruma’s budget problems was the basis for an unlawful direction to withdraw paid OT and force extra hours as TOIL. Without delay, CPSU NSW notified Aruma of a breach of the 2013 House With No Steps EA. You can see the previous bulletins issued to members HERE. Any suggestion that DSWs rort and “abuse” paid OT is completely rejected by CPSU NSW.

MSLs have gained extra sites to manage, increasing the complexity of their role. Jobs in shared services have been slashed and the burden of that work offloaded on to MSLs and DSWs who now face an increased and excessive administrative burden.

What’s happening at the top of the tree? We can see roles being halved, additional high paid executives engaged and a general business as usual approach to the upper echelon executives and managers.

So, while you’re struggling with ever increasing workload, compounded responsibilities, and enhanced administrative burden, those at the top are coasting along without any idea of what life at the grassroots of the company is like.

Is it any wonder staff are fleeing to other employers and its difficult for Aruma to attract new employees?

Creative options sidelined in preference for Aruma management’s agenda

Two meetings ago, bargaining reps were asked to submit “creative options” which would minimise financial impacts on members to help reach a draft agreement that could be put to the vote.

While CPSU NSW did not make submissions on how to slash your wages and conditions, other bargaining reps put considerable time and effort to provide Aruma management with a comprehensive suite of creative options to consider.

At the last bargaining meeting, Aruma management only left 13 minutes to discuss these “creative options”, when the author of the options was no longer present to discuss their options.

What’s next?

CPSU NSW will be visiting Aruma workplaces over the coming weeks. We want to hear from members. Not only will we be visiting workplaces, but we will be having some combined meetings at other venues.

Keep your eye out for meeting invites! This is your chance to give CPSU NSW reps your views to take to the bargaining table.

Contacts

Anthony Wright Industrial Officer

Alex Sala Organiser

Shane Elliot Regional Organiser

Become a member today

JOIN NOW