Feeling left out of the new Child Protection Award? Are you working in a Casework Support or Customer Service role? The PSA wants to hear from you
We are currently reviewing Casework Support and Customer Service job descriptions to achieve:
- Clarity
- Consistency
- Improved conditions for all Child Protection workers.
To kick off this campaign, we’ve developed a survey: Please click HERE to complete it. Deadline for completing the survey is Monday 12 January 2026.
Your feedback will help us:
- Formulate a strong submission to the Department.
- Ensure the voices of members in Casework Support and Customer Service roles are heard.
Together, we can make a difference. Complete the survey today!
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