Flexible working hours for Service NSW HEAD OFFICE STAFF

Flexible working hours for Service NSW Head Office staff July 2015 (PDF version)

Service NSW has written to the PSA to enter into discussions with respect to a Flexible Working Hours Agreement for Head Office staff.

On 15 July 2015, the PSA met with representatives from Service NSW to walk through the proposed Flexible Working Hours Agreement. The contents of the agreement can be viewed HERE

The proposed agreement allows for staff to accrue hours in excess of the contract hours for the purposes of either working shorter hours on other days or to take up to two days off per four weekly cycle, subject to management approval.

This proposed agreement would apply to all on-going and temporary staff, either in full-time or part-time employment, located at the Service NSW Head Office.

What will change?

Head office staff will have to record start and finish times to monitor credit and debit hours.

What won’t change?

There is still an expectation that staff negotiate their start and finish times in-line with meeting the service requirements of the business and recognising the personal circumstances of the staff member.

Staff still have the ability to vary the working hours as provided in the Service NSW (Salaries & Conditions) Employees Award 2015.

Staff can still choose to work standard hours.

Next Steps

The PSA will consult with members over the proposed agreement. The PSA has permission from Service NSW to facilitate meetings with members in order to go through the document in detail, field questions and provide feedback to Service NSW if necessary. Alternatively, members can email or .

The PSA has agreed to provide this feedback on the proposed agreement by 31 July 2015.