Celebrating the essential work of Department of Education members
Across NSW, Public Service Association (PSA) members in the Department of Education and the Early Learning Commission continue to demonstrate unwavering commitment, professionalism, and care through their work in our public education system. The PSA recognises and celebrates the vital contributions of our diverse membership, whose work ensures schools, early learning centres and education more broadly, operate safely, inclusively, and effectively every single day.
From the frontline to behind-the-scenes roles, your work enables students and school communities to thrive.
Supporting students every day
School Administrative and Support Staff
Our School Administrative and Support Staff members are the organisational heart of schools, keeping systems running, supporting families, managing communications, and handling the complex administrative work that underpins learning environments or working directly with students in classrooms and supporting students with diverse needs including students from first nation communities.
Your adaptability and dedication ensure schools function smoothly, even under pressure.
General Assistants and Farm Assistants
General Assistants play a critical role in maintaining safe, functional, and welcoming school environments. Whether it’s maintaining facilities, ensuring compliance with safety standards, or responding to urgent repairs, your work keeps schools operational and secure for students and staff alike.
Student Support Officers
Student Support Officers provide vital wellbeing support, helping students navigate challenges and stay engaged in learning. Your presence creates safe spaces, builds trust, and strengthens student resilience. Student Support Officers bring their dedication and professionalism to work every day supporting students with diverse needs.
School Psychologists
School Psychologists offer expert guidance, assessments, and interventions that directly impact student mental health and learning outcomes. Your work is essential in supporting students with complex needs, assisting staff, rending to critical incidents and strengthening whole-school wellbeing approaches.
Education Support Staff
Education Support Staff bring specialised expertise that underpins the effective operation of the NSW Department of Education.
Working across many areas including schools infrastructure, asset management, early childhood outcomes and regulation, work health and safety, operations, legal, finance, training services, shared services and information technology, you design, deliver, and maintain the systems and services that enable public education to function at scale. Your work also plays a critical role in advancing disability inclusion, embedding accessible practices, supporting inclusive program design, and ensuring that systems and services meet the diverse needs of students, families, and staff.
Whether planning and delivering new school facilities, strengthening early childhood programs, managing budgets, supporting digital platforms, or ensuring schools receive the operational support they need, your contributions are essential. You also help uphold strong work health and safety standards across the system, supporting safe environments for staff, students, and school communities.
Together, your work is instrumental in building a strong, efficient, inclusive, and safe education system across NSW.
The PSA in education: United in strength
PSA members across these roles share a commitment to public service, fairness, and quality education.
The PSA is proud to stand alongside members in the Department of Education, ensuring your voices are heard and your contributions are recognised. Together, we continue to push for improved staffing levels and resourcing, advocate for professional respect and career pathways, and defend public education as a vital community service.
Thank you
To every Education Support Staff member, Student Support Officer, School Psychologist, SASS member, General or Farm Assistant and Early Learning Commission Officer, thank you.
Your dedication makes a difference in the lives of students, families, and communities across NSW.
Your work matters, and your union stands with you.