The PSA has secured an important improvement for members during consultation over the Government Technology Platforms (GTP) restructure, while continuing to pursue unresolved matters through the NSW Industrial Relations Commission.
A significant improvement for ongoing employment
26
More ongoing roles retained than originally proposed
Original reduction: 80 Revised reduction 54
Following sustained PSA advocacy, action, and lodgment of a dispute with the NSW Industrial Relations Commission (IRC), the proposed reduction in GTP positions has decreased from 80 to 54, thus retaining 26 ongoing roles than originally proposed.
While this represents an important improvement, significant concerns remain about the restructure and its implementation.
IRC update – 19 October 2026
The GTP dispute returned to the NSW Industrial Relations Commission on 19 October 2026.
Following that appearance, the Commission made further directions for the parties to continue the process before the Commission. The PSA is continuing to pursue the outstanding issues arising from the restructure.
PSA raises concerns over restructure implementation
The PSA is concerned that Department of Customer Service (DCS) is proceeding with GTP restructure while the industrial dispute remains unresolved.
DCS has advised implementation and Stage 2 Expressions of Interest (EOI) application process runs from 23 October 2026 to 5 November 2026, followed by assignment and mobility stages.
The PSA maintains implementation should not overtake the IRC dispute resolution process and will continue advocating for members’ interests.
PSA formally raises members’ concerns with DCS
On 21 October 2026, the PSA formally raised concerns gathered through GTP member meetings and direct feedback with the Department.
Key issues include:
- Workforce planning: How roles, functions and capabilities were determined.
- Resourcing: Justification for staffing reductions and the use of temporary and contingent workers.
- Recruitment processes: Fairness and transparency of role matching, direct assignment, and Stage 2 suitability assessments.
- Workload and wellbeing: Sustainable workloads and management of psychosocial risks.
- Previous restructures: Outcomes of earlier organisational changes and justification for further restructuring.
- These concerns form part of the PSA’s ongoing industrial dispute with DCS.
Next Steps: IRC hearing 28 October 2026
DCS is to respond to the concerns raised by the PSA ahead of the next IRC listing on Wednesday 28 October 2026, for directions and further conciliation.
The PSA will continue pressing outstanding issues, including concerns about implementation progressing while the dispute remains unresolved.
Members will be updated on relevant developments following the hearing.
Union membership makes a difference
PSA advocacy has helped retain 26 more ongoing roles than originally proposed, demonstrating the value of collective uunion representation.
While progress has been made, the PSA will continue fighting for job security, fair processes, and members’ industrial interests.
Members will be updated as soon as further information is available.
For individual concerns or support, contact quoting reference C10021066.
Contacts
Dean Allen Industrial Officer
Trina Leask Organiser