Service NSW Award Rostered Employees and Public Holidays

  2 October 2024

As members would be aware, your union has been in a lengthy dispute with Service NSW after members raised concerns that rosters were either being changed to exclude them from certain public holidays or they were not receiving public holiday pay which raised questions about the interpretation and application of clauses 17.5 and 17.7 of the Award.

After further discussions with the Department, we advised Members that, apart from the Travel and Recreation cluster, we had reached a mutually agreed position as to how the clauses should be read and therefore consider the dispute resolved for the majority of employees.

We are still discussing how this affects the Travel and Recreation cluster and met with Service on 26 September 2024 to try to resolve the issue.  We are hopeful that this can be resolved with an exchange of letters and will report back to members as soon as this is confirmed.

In the meantime, Service NSW has provided a Fact Sheet which can be found here  or on your Sharepoint.