Fair Pay February

Last year’s PSA survey confirmed that unpaid work is big area of concern for Service NSW members, with 49 per cent of respondents saying that they had performed unpaid work in the preceding 12 months.

In addition, members have advised the union that they will not be paid overtime unless they work a minimum of eight minutes extra a day. These unpaid minutes all add up, meaning that members may work several hours for free in a month.

Despite this, Service NSW management denies unpaid work is problem.

Management has admitted that starting and finishing times recorded in KRONOS, purecloud and other electronic time records are manipulated by the system to round up/down so we are not able to rely on these systems to provide accurate records of hours worked.

All staff are entitled to be paid for all hours worked.

You union has developed a PSA logbook  to both demonstrate to Service NSW how widespread the problem is and so that the PSA can assist members in recouping wages for unpaid work.

All PSA members are strongly encouraged to fill out this logbook during February.

Ten years of Service

Don’t forget that 18 March 2023 is the 10-year anniversary of the establishment of Service NSW. The PSA will be celebrating the essential work that Service NSW members do, to keep the state running by profiling members work, and having various member events. Please let the PSA know by emailing Senior Organiser Anne Kennelly if you have any suggestions as to how your union can help promote and celebrate your work.

PSA members’ meeting to discuss the Fair Pay February Campaign and Ten Years of Service NSW

All PSA members from all Service NSW offices are invited to attend this meeting to be held via Teams on Tuesday 24 January at 4:30pm.

Click here to join the meeting

Meeting ID: 444 401 637 257
Passcode: WFTuKq

If you are unable to attend and would like to know more, please contact PSA Senior Organiser Anne Kennelly .