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NSW caseworker numbers to be made public

AAP via Sydney Morning Herald 11th March 2013
Caseworker numbers for the entire child protection system in NSW will be made public as the state government attempts to boost transparency in the wake of a toddler’s death.
Announcing the move in parliament on Tuesday, Family and Community Services Minister Pru Goward said it would also improve accountability.
It follows the death of a Wollongong toddler in August last year, who was reported to the Department of Community Services three times in the five weeks before his death suffering extensive bruising and human bite marks.
Details of his case led to a strike by child protection workers in Wollongong over staffing levels.
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Ms Goward on Tuesday said she had instructed her director general to begin regular publication of caseworker numbers across the sector by the end of the year.
It will cover “the whole child protection system” and include government and non-government organisations.
“I have further asked for external validation of the department’s data collection and publication process, and we will be seeking the advice of the NSW Ombudsman and Auditor-General in this regard,” Ms Goward told question time.
Last week in parliament Labor MP Linda Burney said staff shortages at the Wollongong Community Service Centre had reached “chronic levels”.
Ms Goward said on Tuesday that caseworker numbers “go up and down all the time”.
“But it is important that we all have clarity on what they are so that it no longer is a source of continual unrest and lies from the opposition and the Public Service Association.
“And caseworker numbers will change as we work better and more closely with our non-government partners to improve services and lives.”

Lismore caseworkers walk out over understaffing

Community services staff at Lismore have refused to meet Minister for Community Services Pru Goward today, walking off the job in protest at understaffing and a lack of resources, according to the Public Service Association of NSW.

Assistant Secretary Steve Turner said Lismore staff could not in good faith accept a visit from Minister Goward while she allowed staff shortages and ongoing job cuts to place vulnerable children at risk of harm across the state

“What we’re seeing across NSW is an outpouring of Community Services workers’ frustration at having one hand tied behind their backs when dealing with children at risk and their families,” Mr Turner said.

“Job cuts and a freeze on recruitment have choked the NSW Community Services Department.

“Staff find themselves overwhelmed by insufficient resources and a high administration burden that stops them from essential face-to-face work with vulnerable children and their families.

“The Minister promised vacancies would be filled by 2012, but last week she admitted the Coniston office was running at a 22% vacancy rate.

“Our members report a vacancy rate as high as 40% in some offices across the state – you can’t hope to get your job done when you’re understaffed to that extent.

“Three years after the Wood Report, which exposed the crippling red-tape and chronic under-resourcing of child protection in NSW, the situation has only become worse.

“The Minister must confront the reality that we can’t do child protection on the cheap, we need more staff and resources, not less.

“Caseworkers call on Minister Goward to urgently fill all vacancies across the state and put an immediate end to job cuts,” Mr Turner said.

Contact: Steve Turner 0418 675 564 / Jane Garcia 0434 489 533

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