After months of negotiations the Community and Public Sector Union NSW (CPSU NSW) has secured a 12 per cent pay offer over three years, including a 6 per cent component in the first year backdated to 31 March 2026.
Key elements of Serco’s offer to Correctional Supervisors (CS) include:
- A 6 per cent increase in hourly rate backdated to 31 March 2026
- A 3 per cent increase in hourly rate 31 March 2027
- A 3 per cent increase in hourly rate 31 March 2028
- Higher duties pay rate has increased and will be paid based on Functional Manager Salary with backpay already paid to those that had been acting in higher duties.
- A minimum of 7 days’ notice for roster changes.
- Emergency leave – the company will maintain the process where it can grant additional paid leave where the employee is unable to attend their normal place of work due to natural disaster or state emergency.
- Public Holiday leave to be defined in this agreement as per the National Employment Standards.
- Recognition of period of prior casual employment with Serco for the purposes of determining long service leave entitlements, in circumstances where the employee is subsequently employed on a permanent or fixed-term basis.
- New delegate’s rights clause to be added to the Agreement.
- A commitment from Serco to ethical conduct in all employment- related matters.
- A nominal expiry date of 31 March 2029
Click HERE to view a copy of the proposed Serco Clarence Correctional Supervisors Enterprise Agreement 2026
Next steps
The CPSU NSW executive have endorsed this pay offer and encouraging our members to vote YES.
In the first year, the package provides a backdated above inflation increase in hourly pay.
Based on current and predicted movements in inflation the package should deliver real wage growth over the life of the agreement. The last pay rise for the public service was a 10.5 per cent package over 3 years, Serco’s is 12 per cent over 3 years.
What happens if I vote no?
If the Supervisors vote down the proposed enterprise agreement, Serco have advised the CPSU NSW it will withdraw the current package and will not consider any further discussions involving back pay.
The CPSU are encouraging you to vote Yes.
For further information contact Rebecca Reilly at or 0419980503 or Mik Smart on or 0429060499