Members have raised concerns with the PSA about excessive workloads, hours of work, travelling time, role descriptions and the use of vehicles.
The PSA understands that a new Vehicle Policy is being developed. However, there has not yet been formal consultation with the union. The PSA has raised these concerns directly with Building Commission NSW, both in writing and at the Joint Consultative Committee (JCC) meeting held on 4 November 2026. These matters were not resolved at the JCC, and discussions will continue.
We also understand that the Building Commissioner intends to meet directly with staff in the Plumbing Directorate about these issues. The PSA has requested to attend this meeting to represent members.
Vehicle Policy
Once the PSA receives the draft Vehicle Policy for consultation, we will seek feedback from members to inform the PSA’s formal response.
Hours of work and overtime
The PSA reminds members that employees covered by the Crown Employees (Public Service Conditions of Employment) Award work a 35-hour week, together with the applicable Department of Customer Service Flexible Working Hours Agreement.
Where workloads, rosters, travelling time or allocated jobs may require members to work beyond their ordinary hours, the Overtime Clause of the Award applies. Importantly, the Award requires overtime to be approved prior to the overtime being worked.
The PSA therefore recommends that members who believe they will need to work additional hours seek approval in writing from their manager or supervisor before working those hours. This is particularly important where allocated jobs or required travel are likely to take members beyond their ordinary or approved flexible working hours.
If overtime is not approved, members should seek written direction from their manager or supervisor rather than routinely working additional unpaid or unapproved hours.
Meet the PSA
PSA Organiser Trina Leask will be at Parramatta Square on Monday, 16 November 2026, from 9:30am to 2:00pm on Level 23. Members are encouraged to speak with Trina about any workplace or industrial concerns.
Contacts
PSA delegate for the Building Commission – Matthew Wunsch