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Parramatta child protection works stop work

On Tuesday Parramatta CSC, Metro West Regional Office and Parramatta JIRT joined other offices across the state who’ve stopped work in protest at chronic under-staffing, job and program cuts, and ever-increasing red tape.

The 60 strong members rallied outside the Community Services Macquarie Street office – sporting placards and cardboard cutouts to represent the number of unfilled vacancies – before marching on the office of local Parramatta MP, Geoff Lee.

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Edgeworth, Cessnock caseworkers walk out over understaffing

Community services child protection staff in Edgeworth and Cessnock have stopped work for an hour this afternoon over concerns about the impact of inadequate staffing, according to the Public Service Association of NSW.

The Edgeworth office had been operating with a vacancy rate of 20%, with a vacancy rate of up to 22% in Cessnock.

PSA Assistant Secretary Steve Turner said understaffing and a lack of resources means the overwhelming majority of vulnerable children being brought to the attention of community services are not being seen by caseworkers.

“Chronic understaffing means only one in ten children known to be at risk are receiving face-to-face visits from caseworkers in NSW,” Mr Turner said today.

“Caseworkers at Edgeworth, Cessnock and across the state have been placed in the impossible position where they simply do not have the resources to follow up every child at risk of serious harm.

“The Government is clearly failing some of the most vulnerable members of our community – children needing its protection.

“Caseworkers and other community services staff say unless the State Government starts filling caseworker vacancies and providing better resources, preventable child protection incidents will keep on happening.

“There are vacancy rates of up to 22% for caseworkers at Cessnock, while other offices are struggling to cope with vacancy rates as high as 40%.

“The State Government must fill all community services vacancies – not just caseworkers, but the frontline staff who support caseworkers to do their job with vulnerable children and families.

“It should urgently address the failure of the computer system designed to free up caseworker time and other administrative issues keeping staff desk bound rather than out meeting children and families,” he said.

Contact: Steve Turner 0418 675 564 

Western Sydney community services staff walk out in protest at lack of staff, resources

Community services child protection workers in St Marys and Penrith have stopped work for an hour this afternoon over concerns about the impact of inadequate staffing, according to the Public Service Association of NSW.

Today’s action follows the walk off of Wollongong workers last week after a recent tragedy involving a child known to Community Services highlighted the severe risks of having inadequate staff numbers to protect children at risk.

PSA General Secretary John Cahill says the overwhelming majority of vulnerable children being brought to the attention of community services are not being seen by caseworkers.

“The NSW Government has placed workers at St Marys, Penrith and across the state in the impossible position where they simply do not have the staff or resources to follow up children assessed as being most at risk of serious harm,” Mr Cahill said today.

“Since coming to office, the State Government has cut more than 200 jobs from community services and only recently lifted a seven-month freeze on caseworker recruitment.

“Our members report vacancy rates of up to 40% at some offices across the state – more than double the vacancy rate identified as inadequate by the Auditor-General in 2010.

“Insufficient resources and a high vacancy rate means caseworkers cannot respond to many children assessed as being most at risk of harm and abuse.

“It’s simply not good enough.

“On becoming Minister for Family and Community Services, Ms Goward promised the government would ‘‘cut the red tape’’ so caseworkers could spend more time face-to-face with at-risk children and their families, rather than filling in paperwork.

“Sixteen months on, high vacancy rates and a lack of resources are still placing some of the most disadvantaged families and communities at risk.

“Minister Goward must urgently commit to filling all community services vacancies, and invest in the resources needed for getting more staff out meeting children and families – not child protection on the cheap,” Mr Cahill said.

Contact: Steve Turner 0418 675 564 / Jane Garcia 0434 489 533

Outsourcing out-of-home care won’t fix child protection system

Outsoucing out-of-home care won’t fix the child protection system in NSW.

The NSW Government has announced plans to transfer an additional $123 million from the Community Services budget to fund to a private sector take over of out-of-home care (foster care) services.

Community Services currently provides 85% of out-of-home care services to children and young people in NSW.

This decision will mean that the private sector will attract around 55% of all public funding for out-of-home care in NSW, but provide services to up to only 1/3 of all children in out-of-home care.

“The impact of this decision will be crippling for child protection in NSW and won’t improve services to vulnerable children and young people in out-of-home care”, said Steve Turner, PSA Assistant General Secretary.

“Much of the money will go towards building infrastructure and capacity which already exists within Community Services.”

The 2008 Wood Report into child protection in NSW has been relied upon by government to make the case for outsourcing out-of-home care. Wood argued that the community as a whole has a responsibility to care for vulnerable children, and bringing private providers into the overwhelmed public system would strengthen it.

But simply outsourcing out-of-home care to private providers does not build capacity across the system, rather it transfers existing problems to less regulated, less accountable, less experienced providers.

“The Wood report’s overarching message is one of building capacity for child protection, of improving and adding to what we have, not merely shifting responsibility from government to the private sector.”

“Rather than reinventing the wheel, we should be looking at the sector holistically – both government and non-government – investing in our strengths and improving on our weaknesses.”

“Experience shows the private sector simply doesn’t have the expertise, infrastructure, capacity or oversight to deliver out-of-home care.”

“Ripping money out of the Community Services budget to pay for privatisation will mean fewer child protection caseworkers in NSW, and place vulnerable children and young people at greater risk of harm.” Mr Turner said.

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