Service NSW July update - Public Service Association

Service NSW July update

Service NSW July update – July 2016 (PDF version)

The PSA has lodged your new Award with the Industrial Relations Commission and it will be effective 1 July 2016 for two years.

This Award covers your conditions, rights and entitlements as an employee of Service NSW.

All Service NSW employees will now receive the 2.5 percent pay rise, with their first full pay as of 1 July 2016 and also in 2017 as a result of the Award being lodged with no disputes.

The PSA thanks members involved in the negotiating team.

Service NSW delegates’ committee

The PSA is seeking to establish its first Service NSW Delegates’ Committee. It will be made up of PSA members employed by Service NSW to cover and represent the needs of employees across the state.

The delegates will help identify the wider needs and issues being faced by Service NSW employees. The Committee will meet four times a year at PSA House, Sydney to discuss these important issues and escalate them through the union.

It is beneficial to get a good cross classification group established to represent all Service NSW employees.

The PSA believes in building strength as a collective voice to maintain and improve your current working conditions.

Please ensure your membership details are correct by visiting, as the PSA will be calling for nominations through email.

PSA training

The PSA holds union training for members. Your Award allows you to access 12 days’ special leave (over two years) to attend training provided by your Union. All PSA members are eligible. Dates are listed below for Metro & Regional. All the courses are free of charge, sustenance is not payable.

Members can register online HERE.


Dealing with member issues:
Wednesday 3 August
Role of the Delegate:
Tuesday 30 August + Wednesday 31 August
Dealing with restructures:
Tuesday 6 September
Dealing with bullying:
Tuesday 20 September
Dealing with member issues:
Wednesday 19 October
Achieving workplace flexibility NEW:
Wednesday 26 October
Role of the Delegate:
Tuesday 1 November + Wednesday 2 November
Dealing with restructures:
Tuesday 15 November
Dealing with member issues:
Wednesday 7 December

Regional training

Wagga – Role of the Delegate:
Tuesday 26 July
Tamworth – Role of the Delegate:
Tuesday 16 August
Wollongong – Role of the Delegate:
Tuesday 18 October
Newcastle – Dealing with member issues:
Tuesday 6 December

Share your PRIDE in the PSA and receive a $75 gift card

The more members we have, the better we can defend the vital services you provide.

Every new member means added strength and the benefits of PSA/CPSU membership for your colleague.

Encourage and assist a colleague to join your union, and we’ll say a collective thanks by giving you a $75 gift card! For more information, click HERE.

Yet more reason to be Proud to be PSA.

Want to know more?

I am the Metro PSA Organiser for Service NSW and the PSA is still identifying challenges for Service NSW employees such as inequitable rostering, WH&S education, poor splitting of meal breaks, overlapping of roles, lack of training and positive feedback, and the pros and cons of part-time workers working full time hours.

If you would like further information, please do not hesitate to contact Susan Chee Quee, or call our Member Support Centre on 1300 772 679.

What can you do?

  • Give a copy of this bulletin to your colleagues
  • Display this bulletin on your notice board
  • Ask a colleague to join the PSA
  • Enroll for PSA training.

Member Benefits

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Union Membership - Unity Strength Respect

As a union member, you are part of Australia’s biggest social movement. Your union’s strength lies in its size; the more voices we have, the greater our power to bargain for better pay, conditions and benefits. Join your union today.

  • Collective strength; being a union member gives you a stronger voice when dealing with your employer
  • Standing up for your job: the PSA campaigns for a better-funded, strong public service
  • Journey insurance; get protection to and from work
  • Member benefits: get great discounts on a wide range of products and services
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