Key Updates:

• MOU discussions: The current Memorandum of Understanding (MOU) is to review the function and grade distribution of employees in Administrative Worker roles across the department. The PSA is awaiting the Department of Communities and Justice to commence discussions regarding this section of the MOU.
• Administrative Workers and Casework Support Worker role descriptions: PSA, delegates and the Departmental Committee’s Steering Committee will be holding regular member meetings to continue gathering evidence of the workload expectations and tasks completed beyond your role description. These will be your forums for updates and Q&A.
• Collective call with MSC: A collective case has been established with the PSA Member Support Centre to capture any further issues, inquiries, or questions from DCJ Administration and Casework Support Worker members.

The PSA encourages members to Call 1800 772 679 and quote Case ID: C10015487

• Pay and conditions: all information and advice received from our members will be considered for the upcoming PSA Work Value Campaign.

Current directions for PSA members:

• Say NO to work outside your role description.
• If management directs you to undertake duties outside your role description, ask for it in writing.
• Complete the PSA‑endorsed Workload Planner to document expectations and capacity.
• For Administrative Workers – Do NOT work beyond your contracted hours unless overtime has been formally approved.
• Talk to your colleagues who are not yet members—encourage them to join the PSA!
• Direct members to PSA bulletins and encourage them to attend the upcoming monthly meetings.

Meeting details

Our PSA member meetings will be in person and online as follows:

Meeting 1: Blacktown Community Services Centre 

Date: Wednesday 4 March 2026

Time: 12:00pm – 1:00pm

Location: In person at Blacktown Community Services Centres & HUB, 14 Prince St Blacktown Room 0.7 Banksia Meeting

or on-line via Microsoft Teams:

Join HERE

Meeting ID: 480 358 384 318 9

Passcode: xU9vQ9vw

 

Meeting 2: Chatswood & Pennant Hills Community Services Centre

Date: Tuesday 7 April 2026

Time: 12:00pm-1:00pm

Location: In person at Chatswood & Pennant Hills CSC’s or Join via Microsoft Teams

Join HERE

Meeting ID: 441 576 794 073 57

Passcode: nR38Wf9s

 

Meeting 3: Sutherland & St George Community Services Centre

Date: Thursday 7 May 2026

Time: 12:00pm-1:00pm

Location: In person Hurstville Office: Sutherland & St George CSC’s Meeting Room: L3.07

or join via Microsoft Teams

Join HERE

Meeting ID: 471 592 960 082 81

Passcode: ZM9Ah2pR

Contacts

Linda Gosbell PSA Delegate Administration

Kellie Jermyn PSA Delegate Casework Support

Andrea Cartwright PSA Organiser

Graydon Welsh PSA Industrial Officer

The PSA NSW has more than 125 years of proud history, and you stand on the shoulders of more than 40,000 members who know we are stronger together.

Did you know your union also offers you:

Free emergency ambulance cover

Free Journey Insurance – peace of mind if you have an accident travelling to and from work.

FREE Personal & Accident insurance – lump sum claims for injuries and broken bones and for $11 extra get your whole immediate family covered (exclusive of broken bones)

Substantial shopping discounts with Union Shopper

Free will and Legal services and many other benefits