Training You

PSA Training – Stronger Together through education.


All training courses are held at PSA House, 160 Clarence St, Sydney unless otherwise stated.

Upcoming Courses – 2018/2019

Course Name

Course Date

Care + Resilience Wednesday 13 February
Role of the Delegate Tuesday 19 February
Dealing with Bullying Friday 22 February
WHS 2 day Tuesday 26 & Wednesday 27 February
Women in the Union Friday 8 March
Introduction to the Union Tuesday 12 March
Dealing with Member Issues Thursday 21 March
Public Speaking Tuesday 9 April
Achieving Workplace Flexibility Wednesday 10 April
Care & Resilience Thursday 2 May
Role of the Delegate Tuesday 7 May
Dealing with Restructures Tuesday 14 May
Meeting/Negotiation Skills Friday 17 May
Dealing with Workplace Bullying Wednesday 5 June
Introduction to the Union Tuesday 11 June
WHS 2 Day Thursday 13 & Friday 14 June
Role of the Delegate Wednesday 19 June

Regional Training

Course Name

Course Date

Role of the Delegate – Dubbo Tuesday 26 February – Venue to be confirmed
WHS 2 day – Wagga Wagga Thursday 21 & Friday 22 March – Venue to be confirmed
WHS 2 day – Wollongong Wednesday 10 & Thursday 11 April – Venue to be confirmed
WHS 2 day – Coffs Harbour Wednesday 15 & Thursday 16 May – Venue to be confirmed
Care and Resilience – Wollongong Tuesday 4 June – Venue to be confirmed

Health & Safety Representative Training

Course Name

Course Date

HSR 5 Day Training Wednesday 13 March, Thursday 14 March, Friday 15 March and Tuesday 2 April, Wednesday 3 April 2019


Course runs for five days and will be held at PSA House and are available to elected Health and Safety Representatives. The cost of the course for your agency is $800, and to register for the course you must fill out the registration form (HERE) and have it approved by your Manager. Please return completed form either by email to or by fax to 9262 1623.

You can apply for a course HERE.

Participants should note lunch is not provided. However, facilities, such as tea, coffee, fridge and microwave, are available.

Course Outlines

  • Role of the Delegate
    This course discusses the role of the delegate and active members: what delegates do, delegate protections, organising skills, recruitment, working with issues, union values and involvement. Any member can learn from this course and is welcome to apply.
  • Dealing with member issues
    This course is for delegates who want to develop their ability to assist members with individual workplace issues. The course will look at how deal with individual issues by using the problem solving framework, and by developing advocacy skills. (one day course)
  • Dealing with Bullying in the Workplace
    Designed to assist members and delegates in dealing with bullying and harassment at work. (one day course)
  • Dealing with Restructures
    Government guidelines that inform the restructures process, how the PSA responds to restructures at the consultation and implementation stages, the role members and delegates can play, discussion around specific restructures and case studies. Fact sheets and other resources are provided to assist members in the workplace.
  • Achieving Workplace Flexibility
    This course will look at the benefits of workplace flexibility and what flexible work practices exist in the NSW public sector. It will examine what you can do to access and implement these flexible work practices, by providing negotiation and organising strategies.
  • Women in the Union
    Celebrate International Women’s Day in 2017 by learning about the important role women have and can play in building strong unions. Topics include history of women’s participation in the workforce, your rights and entitlements, union structures, assertiveness, EEO and anti-discrimination.
  • Care and Resilience
    This course provides information, strategies and resources to build personal resilience and enhance mental health awareness.
    It also provides participants with strategies to identify and support a colleague/s with mental health issues and encourage them to seek professional help.
  • Public Speaking
    Speaking in public is something that all union activists will have to do at some stage. This course is designed to assist PSA delegates and activists to be more confident public speakers.
  • Work Health and Safety
    This 2-day course covers the various rights, entitlements and obligations under the WHS Act 2011, that underpin a safe and healthy workplace, paying special attention to union perspectives.


These courses are available at no charge to PSA/CPSU members.
Non-members wishing to attend our training will need to submit a membership application first.

Special needs
If you have a disability and/or special needs, please contact the PSA training staff at the time of your enrolment.

Special leave for Trade Union Training
Most state public sector members are entitled to paid Trade Union Training Leave. Your delegate or organiser will be able to provide the details.

The general courses are available at no charge to PSA/CPSU members.
Non-members wishing to attend our training will need to submit a membership application first.

General Training Courses