Department of Customer Service: Risk Assessment and Consultation Process - Public Service Association

Department of Customer Service: Risk Assessment and Consultation Process

PSA members working in the Department of Customer Service (DCS) may be aware their department is currently undergoing a Risk Assessment and Consultation process around vaccination requirements. This is to determine the approach to COVID-19 vaccinations in DCS workplaces.

The PSA is aware that DCS employees will have now received information that Phase One of the consultation process is complete and the department has advised impacted staff who cannot work from home must be double vaccinated by 1 December 2021.

Consultation for Phase Two is now underway for those who can work from home to determine what the requirements will be. The PSA will continue to consult with the Department, advocate for and update members during this process.

If you are still working from home, you are a part of Phase Two. Phase One requirements do not currently apply to you.

If you are a part of Phase One and have concerns, please commence a discussion with your employer now. Should you require PSA assistance in this regard, please contact the Member Support Centre or your local Delegate.

We will continue to update members as the requirements for Phase Two are advised. If you are anticipating concerns with disclosing your vaccination status, please contact People & Culture now to begin a discussion.

PSA understands this is a difficult time and a sensitive topic. If you have concerns, please reach out and discuss your situation with whomever you feel comfortable. As always, we thank you for supporting our state during this once-in-a-century event.





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