PSA: Fighting for Community Services Members - Public Service Association

PSA: Fighting for Community Services Members

PSA Fighting for Community Services Members - December 2019 (pdf version)

Over the last twelve months the PSA has been talking to members about their experiences working in Community Services every day.

We have heard from members’ right across NSW about the impacts of a range of issues including chronic under-resourcing, dramatically escalated reporting and the psychological impacts of not only the difficult situations you all work in every day but the excessive workloads many members are suffering under.

And yet, many members still work in temporary arrangements, are not adequately supported and spend hours of their own time working without pay.

The PSA has been negotiating with different districts and the wider Department to fix these problems and while we have been able to get some significant improvements in some areas we want to do a lot more.

But first we must properly demonstrate how widespread these issues are and to do that we need to hear from the people that are experiencing them, you.

Tell Us What You Think

The PSA will be working to raise the profile of what you do and how important you are to communities right across NSW.  You do the critical but often unseen work supporting vulnerable children, young people and families and are essential in the delivery of quality public services.

If you can spare just 8 minutes of your time to fill in our simple survey, we can continue to fight for the things that we know members care about such as permanency and manageable workloads.

This survey is confidential and no individual respondent will be identified.  We will be using the outcomes of the survey to help us to lobby for better support and more secure work for you.



The PSA would like to say a special thank you to those members working over the holiday break.  Working over the festive season can be difficult and we thank you for it.

We hope the rest of the members have a well-earned break and we will see you out in your workplaces in the new year.

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