As per our previous bulletin (attached here) the PSA is seeking further information from members about the current application of the rounding rules and impact on the payment of overtime and is giving consideration to commencing proceedings against the Department for contravening the Service NSW Award.

To assist in this process, we need evidence from members across all three work areas:

• Contact Centres,
• Service Centres, and Middle Office, about how these rules have impacted you.

Please take 5 minutes to complete our short survey.

Complete Survey Here

For any questions or assistance, contact the PSA Member Support Centre on 1800 772 679 quoting reference number 10007778.